AI chatbot
An assistant that answers your customers’ questions in the evening, on weekends and while you’re busy with the work. It talks about your business in your words and hands over to you when it should.
Answers at any hour
Questions about your hours, your service area or what to expect get an answer right away, even at midnight.
Fewer repetitive calls
You and your team spend less time repeating the same information and more time on paid work.
Inquiries that don’t slip away
The visitor who’s on the fence leaves their name and what they need instead of closing the tab. You call them back the next day.
- Your information, and only yours
- On your website or Messenger
- Lead capture
- Appointment booking
- Hand-off to a person
- Quebec’s Law 25, respected
What we do
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Your information, and only yours
The chatbot answers from what you give us (services, hours, policies, common questions). When it doesn’t know, it says so.
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On your website or Messenger
We set it up where your customers already reach you, in a tone that sounds like you, in English and French.
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Lead capture
It collects the customer’s name, email or phone and what they need, then sends it all to you straight away.
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Appointment booking
It can offer open slots from your online calendar and confirm the booking without you lifting a finger.
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Hand-off to a person
A complaint, a tricky question or someone who wants to talk to a human? The chatbot passes the conversation to you.
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Quebec’s Law 25, respected
Visitors know they’re talking to an automated assistant, we collect only what’s useful, and we help you say so in your privacy policy.
What we’ve made
All our work
Your customers ask questions after hours
Plenty of people shop around after dinner or on the weekend, when nobody’s picking up the phone. They want to know if you cover their area, if you have room on Thursday or how long an appointment takes. If they don’t get an answer, they move on to the next business.
A well-prepared AI chatbot answers those questions on the spot, using your information. The next morning, the inquiries it collected are waiting for you, ready for a call back.
An assistant that knows its limits
The chatbot doesn’t replace your customer service. It takes care of the simple, repetitive questions and knows when to stop. Anything that needs judgment, it takes the customer’s details and passes the conversation to you. Customers always know they’re talking to an assistant, and they can ask for a real person.
We also follow Quebec’s Law 25 on personal information. The chatbot collects only what’s needed to follow up on a request, and we explain clearly where that data lives.
Going further with automation
An inquiry the chatbot captures can set off the next steps on its own: a record in your customer software, a confirmation email, a reminder the day before the appointment. That’s what our automation service does. And to bring more people to your site in the first place, a fast website and solid local SEO make the difference.
How we work
The conversation
Thirty minutes to list the questions you get most often and what you want the chatbot to handle.
The knowledge base
We gather your information in one clear document. You review it, because that’s what the chatbot will say.
Testing
We test the chatbot with real questions, including the awkward ones. Then you try it yourself before it goes public.
Launch and follow-up
The chatbot goes live, and early on we read the conversations to fix its answers and fill any gaps.
Common questions
Could the chatbot say something wrong?
We limit it to your information and teach it to say “I don’t know” and hand over to you. In the first weeks, we read the conversations and adjust its answers.
Will my customers know it’s a bot?
Yes, and that’s for the best. The chatbot introduces itself as an assistant, and customers can ask for a person at any time.
What happens to personal information?
We follow Quebec’s Law 25. We collect only what’s needed to connect you with the customer, tell you where the data is stored and help you update your privacy policy.
How long does setup take?
It mostly depends on how much information there is to gather and which tools need connecting, such as a calendar. We agree on the timeline with you at the start.
How much does it cost?
It depends on the channels, features and tools to connect. We discuss it after the free audit, for a specific project, with no commitment.
Start with the free audit.
Tell us who you are and where to find your business online. We’ll get back to you with what we found.
Rather talk it through? Book a 30-minute call